B2B and reseller sales
Owning reseller sales end to end, from the first conversation to a closed deal.
About
I'm a business development and B2B sales specialist who has spent years finding prospects, reactivating leads and building customer pipelines for remote teams in the US, Europe and Asia.
At EpicRise Electronics I handle all reseller sales, which make up about half of the company's business. I communicate clearly with clients by phone and email, and I keep CRM records accurate.
My background in order processing and e-commerce operations and my B.Sc. in Computer Science and Engineering help me work comfortably with tools and data.
What I can do for you
Lead generation and prospect research
Finding and verifying decision-makers and company data so outreach reaches the right people.
Customer acquisition
Building pipelines in HubSpot, Pipedrive and Outreach360, and reactivating dormant leads.
Telesales and outreach
Calls and emails that open conversations and move prospects forward.
Client communication
Clear updates by phone and email, account management and calm handling of escalations.
Order and e-commerce support
Order processing, fraud screening and identity checks in Shopify and Odoo.
Skills and tools
Sales and business development
Customer acquisition
Client communication
CRM and sales systems
E-commerce and operations
Experience
Tap a box to see what I did in each role.
2026 – PresentUSA remote
Prospect Research and Lead Generation Specialist
Alcott HR
- Research prospects and verify database records, using CRM tools to keep data accurate across US corporate sectors.
- Verify client and corporate profiles to support accurate B2B outreach campaigns.
Aug 2024 – PresentUSA remote
Account Executive / B2B Sales
EpicRise Electronics LLC
- Own all reseller sales, which account for about half of the company's business.
- Manage reseller and customer accounts, communicating by phone and email to win and keep business and resolve concerns.
- Process, track and audit high-volume electronics orders in Shopify and Odoo, from order entry to delivery.
- Screen for fraud and verify customer identity before high-value orders are dispatched.
Jul 2024 – Apr 2026
Senior Office Executive (Telesales and Account Management)
DigiFea
- Handled customer inquiries, lead reactivation and client support across European and Asian markets.
- Kept interaction logs, ticket histories and account preferences in HubSpot and Pipedrive.
- Verified orders by cross-checking transaction details, reducing fraud risk and shipping discrepancies.
2022 – 2026Remote
Assistant Business Development Lead / Telemarketing
YesAssistant
- Managed customer pipelines and onboarding workflows in HubSpot, Pipedrive and Outreach360.
- Resolved escalated customer inquiries by phone and email with high first-contact resolution.
Education
Graduated Feb 2024
B.Sc. in Computer Science and Engineering
Green University of Bangladesh
Let's talk
I'm open to business development, B2B sales and customer acquisition roles, working remotely from Bangladesh (GMT+6). You can email, call or message me on WhatsApp.